This policy explains what information Picasso Barbershop may receive through the website, how it is used, and when selected service providers may process it on our behalf. We aim to collect only what is reasonably needed for clear communication, enquiry handling, and a reliable website experience.
What information we may collect
- contact information you provide directly, such as your name, phone number, email address, and message content
- details about your preferred service, branch, or visit timing when you include them in an enquiry
- technical information required for website operation and security, such as IP address, browser type, or visit time
- limited page-usage and traffic-source data when analytics is enabled on the site
How we use the information
- to respond to your enquiry or follow up about a requested visit
- to coordinate or confirm appointment details when booking starts through a contact channel
- to maintain, protect, and improve the website
- to understand which pages are useful when limited analytics is active
Legal basis
Depending on the situation, we rely on steps requested before providing a service, our legitimate interests in responding to enquiries and maintaining website security, and your consent where consent is required.
How long we keep information
We keep contact enquiries and related communication for as long as reasonably necessary to respond, manage follow-up, and maintain appropriate business records. If we must retain information longer for accounting, legal, or security reasons, we do so only as needed.
Who may process information
Information may be processed by selected providers that support website hosting, communication, enquiry handling, or limited analytics. Those providers only process data to the extent needed for their function. We do not sell personal data to advertising brokers.
Your rights
- request access to the personal data we hold about you
- request correction or completion of inaccurate data
- request erasure where there is no longer a valid reason to retain the data
- restrict or object to certain processing where applicable
- lodge a complaint with a supervisory authority if you believe your data is handled improperly
Cookies and measurement
The website may use essential technical cookies and limited analytics tools to understand page usage and maintain reliable performance. You can read more in the Cookie Policy.
How to contact us
For privacy-related questions, email hello@picassobarbershop.lt or use the contact page. We will respond within a reasonable timeframe and may ask for additional information to verify identity when needed.